ACA to allow multiple pictures to be uploaded
unplanned - open for votes
K
Kiara Nathanielsz
Our service providers complete room checks and to feedback that items have been left in the room they are only able to upload 1 photo. They alternatively take photos with personal mobiles and email them through at a later day which delays the room being cleared and being made available to book again. The option to upload multiple images would be amazing.
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Emma Holm
Even with the new Special Observation of 'Belongings Not Packed', we are still limited to 1 photo for any observation.
The instances where more than 1 photo is required is as follows;
* Completed clean (General Observation) - 1 photo for evidence of bedroom and 1 photo for evidence of bathroom.
* Belongings Not Packed - multiple photos for evidence, may not be able to be captured in 1 photo or require close up detail
* Unable to Clean - multiple photos for evidence, may not be able to be captured in 1 photo or require close up detail
Having multiple photos as an option in ACA will assist the teams greatly.
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Cassie Glossop
Hi Sorna Team, hoping you be able to provide our service providers with an update on this item. Thanks
Shaunette Evans
unplanned - open for votes
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Kiara Nathanielsz
Thanks Shaunette, checked in with Emma and the idea of another observation would be great. If it could be titled Room Clearance Required that would be even better. The ACA User Guide 5 mentions 1 photo per scanned room, per observation type. Are you saying if this observation type is created 4 photos can be uploaded to it?
Shaunette Evans
Kiara Nathanielsz: Thanks Kiara
I will speak to Sorna about the new observation, however he did say only 1 photo per observation in the current setup
Shaunette
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Kiara Nathanielsz
Shaunette Evans: Thank you. Unsure where the up to 4 photos works into it. If you can seek that clarity that would be great and we can work with that in the meantime.
Shaunette Evans
Kiara Nathanielsz: Hi - I have emailed for an update and will let you know once I hear back
Shaunette
Shaunette Evans
Hi Kiara
I have spoken to Sorna regarding adding multiple pictures and this is quite a large piece of development, so in order to continue to work on this one can you provide me with the business process relating to Belongings in Room.
At present you can only upload one photo per observation, ie 1 for Maintenance, 1 Cleaning
If the reason behind Belongings in Room is to report back to Admin, to follow up, would it be easier to create an observation called Belonging in Room, and this is addressed as a whole, not including all the photos. (this is just a thought)
If you can follow up with Site and give more context as to their process that would be great
Regards
Shaunette
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Cassie Glossop
Shaunette Evans: Hi Shaunette, this is an option however can you confirm that if we have an additional observation "Belongings in room" the service provider will still be able to attach more than 1 photo? With this type of observation there are often up to 5 photographs that are required to be taken i.e. bathroom cupboard, shower, wardrobe, dresser, shelving etc. Thanks