+Process - Ability to Add 'Workgroup' to email notifications
unplanned - open for votes
G
Grant Towers
Background:
Currently, there is no way to loop in the 'Workgroup' to a workflow email template. It would help greatly if the workgroup will be included, as the approvers for example, can see which workgroups the request relates to, as we have certain people looking after certain workgroups at a time.
Request for Change:
The Workgroup be made available as a field we can add to the email templates.
Kassie Conway
unplanned - open for votes
A
Angela Simpson
"Were you looking to have the option of adding the Workgroup and/or Work Site to the body of the email notification, or subject Line."
Response: Both, but ideally in the submit line. Can you please advise when this functionality will be added to +Process. The business is continually asking for this functionality. It is quite a limitation of the notifications.
Kassie Conway
Good Morning Grant and Angela,
Thank you for your suggestion and feedback in regards to +Process Notifications.
I'm please to advise that this suggestion has been reviewed by the Product & Technical team and is now added to our backlog of works for future release.
I will update you when able on estimated delivery dates for this release.
Can you please clarify the result you were hoping to achieve.
Were you looking to have the option of adding the Workgroup and/or Work Site tot eh body of the email notification, or subject Line.
Looking forward to hearing from you!
Kassie & The Product Team
Kassie Conway
unplanned - open for votes
A
Angela Simpson
It would be helpful to also have the Worksite. As often the Worksite has been updated but the workgroup has not. And the request is assigned for approval according to the workgroup.