Multiple Bookings for Same Day - Add Smart Rule to Fill Bookings with Rooms with Clean Status
complete
E
Emma Holm
Problem Statement - when in emergency situations where an evacuation of residents needs to occur, and using the Multiple Bookings to complete this transaction, we've experienced limitations in this page. It does not display Clean Status of rooms selected, if automatically select rooms is on, which does not align with single bookings in SAM or Workflow.
Enhancement Request - When creating Multiple Bookings with First Transport of 'today', it would be great if at a minimum the Clean Status of the rooms populated or even better yet, there is a smart rule to prioritise rooms which have a Clean Status of 'Ready' (green stars) and fill them first before 'Pending'.
P
Pippa James
complete
Hi Emma,
We have now completed the development and when SAM is configured with the parameters AutomaticallyPickRoom and UseAdvancedCleanDetails set to Y, the system will now prioritise and return available rooms marked as clean for new bookings made for the same day (i.e. today).
This new feature enables greater flexibility and precision in your room assignments.
A summary of this functionality is as follows:
- The system first searches for clean rooms linked to the traveller’s profile.
- If no clean rooms are found, it searches for clean rooms based on the fill order configuration.
- If no clean rooms are available for today, the system will default to any available room, maintaining the previous functionality.
This will be available in the next release, version 6.3.54.
Kind regards,
Pippa & Shaunette
The Product Team
Shaunette Evans
in progress
Shaunette Evans
planned
Hi Emma
We have now moved this idea into Planned and it will be part of our upcoming sprint cycles
Once completed we will update you further
Regards
Pippa and Shaunette
Shaunette Evans
unplanned - open for votes
E
Emma Holm
Hello, I would expect system in this case where room clean status can be displayed (within 48 hours) then option 2- If no clean rooms are available in Fill order 1 then move to room type that is set to Fill order 2 to find a clean room.
If then there are no more clean rooms after going through the fill order, then to show 1st fill order room type with the not clean rooms.
In emergency situations it is more imperative to use clean rooms to minimise stress on the housekeeping teams.
P
Pippa James
Emma Holm: Thank you for your response.
Shaunette Evans
info required
Good afternoon Emma
As we review this Canny Idea we would like you clarify the below
When Room Type Fill Order is in place, how would you expect the system to select a room
- Select any room in the 1st Fill Order, regardless if clean
or
- If no clean rooms are available in Fill order 1 then move to room type that is set to Fill order 2 to find a clean room
Kind regards,
Shaunette & Pippa
The Product Team
P
Pippa James
unplanned - open for votes