SMS "Reply All" Function | Voters

SMS "Reply All" Function

complete

Andrew Pitt

A function within SMS Management to send an additional SMS to the same list of personnel you have previously used, essentially a "reply all" function. This will be an incredible help during emergency event scenarios when we have to send multiple updates to a select group of people.

February 14, 2024

Pippa James

marked this post as

complete

Hi Andrew, 
We have now completed the development for this suggestion. On the SMS Batches Summary page,
a new icon in the Details column allows users to quickly select the same group of people for sending a new SMS message.
This will be available in the next release, version 6.3.50. 
We thank you for this suggestion.   
Kind regards,  
Pippa & Shaunette  
The Product Team

Pippa James

marked this post as

in progress

Hi Andrew,  
This suggestion has been progressed and has been scheduled into a future sprint.  
We will update you once this development has been completed.  
Kind regards,   
Pippa & The Product Team

Pippa James

marked this post as

planned

Hi Andrew, 
This idea has been progressed and a Jira ticket has been created.
The Product and Technical team will continue to review this item. The status has been updated to planned. 
Kind regards,  
Pippa & Shaunette  
The Product Team

Rebecca Harvey

Last week I sent SMS's multiple times to the same group of people. Having this function would really reduce that time it takes to pull all the profiles into a new template. Absolutely love this improvement! It's a YES from me! :)

Pippa James

marked this post as

unplanned - open for votes