SRF139 Field - /lnrm - Include last night room move
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K
Kathleen Franklin
Hi Shaunette,
Last night room moves are true room moves as we do not use last night room move as a rostered function (as in utisilising VR room and last night room move). We have found the village are forgetting to tick the box for Field - /lnrm - Include last night room move as its function is overlooked and perhaps not easily understood. As a result residents are not being notified of move. This causes disruption if a room owner is due back in or in a camp at capacity.
Regards, Kathleen
Shaunette Evans
info required
Hi Jad
Are you able to explain the business problem in regards to SRF139 and the criteria to include or not include the Last Night Room Move
This functionality is widely used, therefore we need a better understanding of what you would like improved
Regards
Pippa and Shaunette
SAM Product Team
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Jad
Hi Shaunette
The fact that this has to be ticked in order to get the Last room moves people, is creating room for error by not showing last room movers in the report. We had so many issues with that across our sites.
Site admins who forget to click this functions means , we are missing on notifying the last night room movers about the move, and same thing for the cleaners to clean the room, same for having additional rooms to accommodate. this function is critical and has to be on at all times.
If other companies use this function, it would be great to include last room moves as default and ( maybe have the check function as Do not include last room moves) that might be a better solution. Or I'm sure you might have a better idea.
Regards,
Jad